IT - Support Tech

Fredericktown, OH 43019

Posted: 10/04/2019 Employment Type: Temporary Industry: Industrial Job Number: 000040P5 Pay Rate: 13.00
Our client, a leading manufacturer of components for the automotive sector, seeks a hands-on, PC troubleshooter to support its Production Associates with IT / Help Desk support for its PCs, printers, network equipment, and general/office software. If you're proficient at problem-solving and enjoy resolving Technology issues quickly and effectively, we've got an outstanding opportunity for you!

Pay Rate: $13/hour to start
Status: Temp-to-Hire
Hours: Mon-Fri, 7:00a - 3:30p (or 6:30a - 3:00p, if preferred)

Troubleshoots basic network, software, printing and/or installation problems, and performs related updates and upgrades
Identifies issues, researches causes, and resolves/remediates PC/Tech problems to support Production Associates
Follows PC and Technology troubleshooting techniques in order to aid in technical support
Record and document issues and changes in order to track incidents and problem resolutions

Experienced in support, setup and removal of PCs, printers, peripherals, software, etc., including Microsoft Windows operating system, office productivity software and related applications
Understands the concept of customer support, and likes to work with people and ensure that the end user is satisfied
Remains punctual and reliable . Being at work on time is essential to enable steady production
Able to work with modest-to-minimal supervision associated with IT operations
High school diploma or GED required

Shannon Staffing

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